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Business Analysis Document

Connect a business problem to stakeholder needs, current and future workflows, business rules, requirements, and approval criteria.

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Business Analysis: [Initiative name]

Field Value
Business sponsor [Name]
Business analyst [Name]
Version and status [Version] / Draft
Review date [YYYY-MM-DD]
Related documents [PRD, process maps, research, project links]

Executive summary

[Describe the business problem, the proposed change, and the expected outcome in one paragraph.]

Business objectives

Objective Current baseline Desired outcome Evidence and measurement
[Reduce manual processing] [Measured effort per request] [Target reduction by date] [Source and tracking method]

Stakeholders

Stakeholder or role Need or concern Decision responsibility Engagement
[Sponsor] [Business value] [Budget and scope approval] [Review cadence]
[Operations team] [Workflow impact] [Process acceptance] [Workshops]
[End users] [Usability and access] [User validation] [Interviews and pilot]

Current state (AS-IS)

  1. [Trigger and responsible actor]
  2. [Manual work, system interaction, or handoff]
  3. [Result and how completion is recorded]

Pain points: [Delays, rework, errors, and supporting evidence.]

Systems and data: [Existing applications, data sources, and integrations.]

Future state (TO-BE)

  1. [Proposed trigger and responsible actor]
  2. [New or changed workflow and automated steps]
  3. [Exception path, escalation, and completion criteria]
Gap Required change Affected team Dependency
[Difference between current and future state] [Process or system change] [Owner] [Dependency]

Scope and boundaries

  • Included: [Processes, teams, systems, and locations.]
  • Excluded: [Items this initiative will not address.]
  • Assumptions: [Statements to validate, with owner and deadline.]
  • Constraints: [Budget, timeline, contractual, or operational limits.]

Business rules

ID Rule Source or owner Exceptions
BR-01 Requests above [threshold] require approval from [role]. [Policy owner] [Escalation path]
BR-02 [Rule expressed in business language] [Source] [Allowed exceptions]

Requirements and traceability

ID Requirement Business objective Priority Validation or test Owner
REQ-01 [Required business capability] [Objective reference] Must [Observable acceptance condition] [Name]
REQ-02 [Reporting or data requirement] [Objective reference] Should [Observable acceptance condition] [Name]

Options and recommendation

Option Benefits Costs and effort Risks
Keep current process [Benefits] [Ongoing costs] [Risks]
Improve existing system [Benefits] [Estimate and basis] [Risks]
Introduce a new solution [Benefits] [Estimate and basis] [Risks]

Recommendation: [Preferred option, rationale, assumptions, and confidence in estimates.]

Change readiness and approval

Approver Role Decision Date Conditions
[Name] [Role] [Pending] [Date] [Conditions]