Business Analysis: [Initiative name]
| Field |
Value |
| Business sponsor |
[Name] |
| Business analyst |
[Name] |
| Version and status |
[Version] / Draft |
| Review date |
[YYYY-MM-DD] |
| Related documents |
[PRD, process maps, research, project links] |
Executive summary
[Describe the business problem, the proposed change, and the expected outcome in one paragraph.]
Business objectives
| Objective |
Current baseline |
Desired outcome |
Evidence and measurement |
| [Reduce manual processing] |
[Measured effort per request] |
[Target reduction by date] |
[Source and tracking method] |
Stakeholders
| Stakeholder or role |
Need or concern |
Decision responsibility |
Engagement |
| [Sponsor] |
[Business value] |
[Budget and scope approval] |
[Review cadence] |
| [Operations team] |
[Workflow impact] |
[Process acceptance] |
[Workshops] |
| [End users] |
[Usability and access] |
[User validation] |
[Interviews and pilot] |
Current state (AS-IS)
- [Trigger and responsible actor]
- [Manual work, system interaction, or handoff]
- [Result and how completion is recorded]
Pain points: [Delays, rework, errors, and supporting evidence.]
Systems and data: [Existing applications, data sources, and integrations.]
Future state (TO-BE)
- [Proposed trigger and responsible actor]
- [New or changed workflow and automated steps]
- [Exception path, escalation, and completion criteria]
| Gap |
Required change |
Affected team |
Dependency |
| [Difference between current and future state] |
[Process or system change] |
[Owner] |
[Dependency] |
Scope and boundaries
- Included: [Processes, teams, systems, and locations.]
- Excluded: [Items this initiative will not address.]
- Assumptions: [Statements to validate, with owner and deadline.]
- Constraints: [Budget, timeline, contractual, or operational limits.]
Business rules
| ID |
Rule |
Source or owner |
Exceptions |
| BR-01 |
Requests above [threshold] require approval from [role]. |
[Policy owner] |
[Escalation path] |
| BR-02 |
[Rule expressed in business language] |
[Source] |
[Allowed exceptions] |
Requirements and traceability
| ID |
Requirement |
Business objective |
Priority |
Validation or test |
Owner |
| REQ-01 |
[Required business capability] |
[Objective reference] |
Must |
[Observable acceptance condition] |
[Name] |
| REQ-02 |
[Reporting or data requirement] |
[Objective reference] |
Should |
[Observable acceptance condition] |
[Name] |
Options and recommendation
| Option |
Benefits |
Costs and effort |
Risks |
| Keep current process |
[Benefits] |
[Ongoing costs] |
[Risks] |
| Improve existing system |
[Benefits] |
[Estimate and basis] |
[Risks] |
| Introduce a new solution |
[Benefits] |
[Estimate and basis] |
[Risks] |
Recommendation: [Preferred option, rationale, assumptions, and confidence in estimates.]
Change readiness and approval
| Approver |
Role |
Decision |
Date |
Conditions |
| [Name] |
[Role] |
[Pending] |
[Date] |
[Conditions] |